MPH ™ Desktop Management Services

MPH™ Desktop Management is a cost-conscious solution that meets your complex desktop support requirements without the need to invest in expensive IT personnel or infrastructure outlays. We provide remote problem resolution to your end users via our corporate service desk, diagnostic triage as needed, and onsite support and repair to users in your (or your customers’ ) corporate, remote, and home office environments.

Our Managed Desktop Service approach lets you provide a total business solution to your small- to medium-size business customers. MPH provides comprehensive Desktop Support to businesses that cannot justify the cost of a dedicated IT department. Resellers and outsourcers can sell MPH Deskop Support, as a total package or on a per-component basis, to augment their direct sales revenue.

Network Support: MPH Network support provides remote, logistic, onsite support for networking equipment such as routers, switches, hubs, VoIP, VPN, and security products.
MPH Network Support includes:

• Network Design
• Deployment
• Maintenance
• OEM support services

MPH™ supports both your everyday service requirements and your longer-term application management strategy. We proactively manage your enterprise applications and integrations on a 24x7x365 basis. We monitor, maintain, and upgrade your applications remotely or at our hosting facilities. Our Application Management toolkit includes: Troubleshooting, Upgrading, Performance Tuning, Application Patching, Job Monitoring, and Management and Environment Cloning.

Benefits of our services include:
A single point of contact for system and application management.

• Reduced information technology (IT) operations and support costs, so you can focus on other projects.
• Improved management of day-to-day operational challenges saving you time and money.
• continuous improvements and true value from your applications.
• We work with you to develop and implement an appropriate back-up strategy.

Benefits
Applications and infrastructure are inseparable when it comes to quality and availability. The entire platform must support agile business processes. Choosing MPH™ Desktop Management Services is one of the best decisions you can make for your organization.

The challenge is to complete tasks on time and within your budget without impacting business operations. In this fast-paced era where innovation happens literally by the hour, we free you from the headache of mundane IT chores so you can focus your resources on creativity and innovation.

Our shared services model offers you services at much lower costs, while still providing you the ability to tap into our expert pool of resources. MPH ™ takes care of both the routine and critical tasks associated with Desktop Management Services, so that your organization can focus on doing what it does best- taking care of business and serving your customers!