Server Management Services

MPH™ specialists work from multiple offshore and near shore NOC’ s (spell out NOC) to provide full life-cycle support for your IT infrastructure. Our team monitors key components and utilization of system resources, including server availability, utilization rate, performance, and configuration. Our administration specialists work in real time to ensure that your servers function effectively, and to proactively deal with problems that could interrupt server operations.

Server management services include:
24/7 administration of the server and the data center using an extensive toolkit of automated tools

• Remote problem and incident management
• Operating System upgrade and version control
• Ensuring data consistency across master server, cluster and slaves
• Optimize disk usage, processor usage and load balancing
• Security and bug patch notification for the operating system
• Performance monitoring of Internet-based infrastructure including hardware, software, OS, bandwidth and websites (co-location, automatic traffic redirection, storage replication, and mirroring)
• Alert and problem escalation to appropriate party according to agreed-upon processes

The challenge is to complete tasks on time and within your budget without impacting business operations. In this fast-paced era where innovation happens literally by the hour, we free you from the headache of mundane IT chores so you can focus your resources on creativity and innovation.

Our shared services model offers you services at much lower costs, while still providing you the ability to tap into our expert pool of resources. MPH ™ takes care of both the routine and critical tasks associated with Server Management Services, so that your organization can focus on doing what it does best- taking care of business and serving your customers!